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Noticeboard

Great New Online Appointment Booking App - For IPhone (Android to follow)

Download the App now to your IPhone and make booking and cancelling appointments so much easier SystmOne Online App  (you will need to have registered for online appointments to use the App.  )

 

 

FLU CLINIC APPOINTMENTS NOW BEING MADE. CONTACT THE SURGERY NOW TO BOOK YOUR APPOINTMENT

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PLEASE LET THE SURGERY KNOW YOUR CURRENT UP TO DATE  TELEPHONE NUMBER

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APPOINTMENTS

For non-urgent appointments, please telephone or call into the surgery. Please let us know as soon as possible if you cannot keep an appointment so that we may offer it to another patient who may need seeing.

 

 

EMERGENCY FACILITY

If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems.

HOME VISITS

These should be reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to give the doctors an idea of urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  

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 Church Walk Surgery

 

At Church Walk surgery we have a large healthcare team of 5 GP partners, 2 salaried GPs, a practice clinical pharmacist, 5 Practice nurses, a Health Care Assistant and 2 phlebotomists.  Patients may see any of the doctors at the practice.  However, please be aware that you may have to wait a little longer to see the GP of your preference. We are an undergraduate training practice and regularly have student doctors sitting in with our GP’s for consultations. Dr Mark Dickson and Dr Thankam Dickson are GP trainers and are involved in the training of General Practitioners.  We continually have a GP registrar with us usually for a 4 month to 12 month period.  We see patients who live in Eastwood, Giltbrook, Kimberley, Nuthall, & Langley Mill and Brinsley as well as some adjacent towns and villages.

At Church Walk Surgery the Doctors, Nurses and staff take pride in offering the highest standard of patient-centred healthcare and we are pleased that this is reflected in our OUTSTANDING rating by CQC in August 2015.

Our nursing team run clinics at the surgery for patients with chronic illnesses such as Diabetes, Asthma and COPD.  In the community we are supported by Community Heart Failure Nurses, COPD Nurses, Community Matrons and End of Life nurses.

We also offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood and travel vaccinations, contraceptive implants and coils, joint injections and well-person check-ups.

 

CQC logo

Who are the Care Quality Commission (CQC)?

CQC are the independent health and adult social care regulator.

Their job is to make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve.

They do this by monitoring, inspecting and regulating services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose care. See website

Church Walk Surgery are registered with the CQC and we were inspected on 25th August 2015. We are very proud to announce that we received an overall rating of OUTSTANDING

Please click on the link below to see details of the full report.


Church Walk Surgery CQC Report August 2015

Click on the link below to see more QCQ information 

http://www.cqc.org.uk/location/1-567879338

Please click on the link below to see our Statement of Purpose

Statement of Purpose

Practice Booklet

Communication at Church Walk Surgery

 

We want to help make communicating with our patients easier.

 

We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

 

We want to know if you need information in braille, large print or easy read.

 

We want to know if you need a British Sign Language interpreter or advocate.

 

We want to know if we can support you to lipread or use a hearing aid or communication tool.

 

Please tell the receptionist when you arrive for your next appointment if you think you need assistance, or call us on 01773 712951 between 08:00 and 18:30.

 

 

 

Register now to book your appointment online and order your repeat prescriptions.

Click on the link below to access the online booking service

 

 

 https://systmonline.tpp-uk.com/Login

 

 

   

 

On-line Repeat Prescription Service

 

To order your repeat prescriptions on-line you must be registered for SystmOne online.   You must register in person at the practice for an on-line user name and password. This will also allow you to book appointments on line.

 

How does this work?

  • You will not need to enter your own medications; these will be listed for you, directly linked from your medical record.
  • If you are currently registered to book appointments on-line you can see the list currently.
  • You will know the daily dosage
  • You will know when this item was last issued.
  • You will see how many further issues there are of each repeat medication before a doctor must conduct a review.
     

 REMEMBER - DO NOT SHARE USER NAMES & PASSWORDS WITH ANYONE, PHARMACIES WILL NOT BE ABLE TO USE THE NEW SERVICE ON YOUR BEHALF

 

 

   

 

(Site updated 21/11/2016)
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